Our carers are central to the quality of our services. We aim to recruit people who demonstrate compassion, patience, integrity, reliability and a genuine commitment to helping others.
We recognise that excellent care requires both the right attitude and the appropriate professional skills. Our approach to workforce development includes suitable recruitment checks, induction, role-specific training, supervision and continuing professional development.
Depending on their roles and responsibilities, staff receive appropriate guidance and training in areas such as:
Safeguarding adults and recognising signs of abuse or neglect.
Dignity, privacy, equality and person-centred care.
Infection prevention and control.
Safe moving and handling.
Medication support, where applicable to their role.
Communication, record-keeping and confidentiality.
Recognising changes in a person's condition and escalating concerns.
Supporting people living with dementia and other complex needs.
Where included within an individual's care arrangements, and subject to the appropriate training, competency assessment, clinical guidance and authorisation, specialist tasks may include catheter care, stoma care and wound care.
We are committed to supporting our workforce to deliver care responsibly, safely and compassionately, while recognising the importance of professional accountability and working within the limits of their competence.
